NoScrubs Inc - Privacy Policy

Privacy Policy for NoScrubs Laundry Delivery

Effective Date: June 14, 2024

NoScrubs Inc, dba NoScrubs Laundry Delivery ("we," "us," or "our"), is a Delaware C-Corporation doing business in Texas & Florida. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Includes your name, address, phone number, email address, and payment information. This information is collected when you create an account, place an order, or communicate with us.
  • Service Information: Details about the laundry services you request, including pickup and delivery details, and any specific instructions you provide.
  • Images: We may take images of your clothing for quality control purposes, to ensure the correct items are returned to you, and for other internal uses.
  • Location Data: We access location data to provide our services. This data may be stored on our servers if a separate agreement is signed with you. Otherwise, it is used ephemerally and not stored.

2. Use of Information

We use your information to:

  • Provide and manage our laundry delivery services
  • Process your transactions and send you related information, including purchase confirmations and invoices
  • Improve our services and customer experience
  • Communicate with you about your account, our services, and promotional offers
  • Ensure the quality of our services through quality control measures, including the use of images of your clothing

3. Information Sharing and Disclosure

  • Third Parties: We will never share your personally identifiable information with any third party, except as necessary to provide our services (e.g., payment processors) or as required by law.
  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

We are committed to keeping your personal information secure. We use various security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure socket layer (SSL) technology.

5. Your Choices

  • Account Information: You can update, correct, or delete your account information at any time by logging into your account or contacting us.
  • Communication Preferences: You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us.

5A. SMS Communications

By providing your mobile phone number, you consent to receive SMS text messages from NoScrubs Laundry Delivery. Message and data rates may apply, and the frequency of messages may vary. You may opt out at any time by replying STOP or HELP to any SMS message. Your phone number and personal information will not be sold or distributed to third parties. For more details on our data practices, please review this Privacy Policy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

NoScrubs Laundry Delivery
1107 S 8th Street, Suite C, Austin, TX 78704
support@noscrubs.com
737-321-7722

9. Data Retention and Deletion

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. You can request deletion of your personal information by contacting us.

10. Privacy Contact

For privacy-related inquiries, please contact our privacy officer at:

Privacy Officer
NoScrubs Laundry Delivery
1107 S 8th Street, Suite C, Austin, TX 78704
privacy@noscrubs.io
737-321-7722

By using our services, you consent to the terms of this Privacy Policy.

Please review this policy periodically and feel free to reach out if you have any concerns or questions about our practices.