Customer Help Center
Servicing Questions
Do you have questions on the items we service or our cleaning processes?
Welcome to NoScrubs Wash and Fold! Here’s What to Expect with Your First Order
Edited 38 days agoEasy Pickup Scheduling Book a pickup that fits perfectly into your routine! Use our website or app to schedule a laundry pickup – we’re available 7 days a week . Once your pickup i...
How to Get Support
Edited 38 days agoAt NoScrubs, we are committed to providing excellent customer support. If you need assistance, our support team is ready to help. Below are the different ways you can reach out to...
What Kind of Detergent Does NoScrubs Use?
Edited 38 days agoAt NoScrubs, we prioritize both cleanliness and care for your clothes and skin. Our standard detergent is designed to be gentle yet effective, ensuring a fresh and safe laundry exp...
What do I need to put my laundry in?
Edited 38 days agoWhat do I need to put my clothes in? You can leave your laundry in a garbage bag, clothes hamper, or anything of your choice (we've even had someone leave their order in a cardboar...
How We Wash Your Clothes: Clean, Safe & Reliable
Edited 38 days agoAt NoScrubs, your laundry is in trusted hands. We’re committed to delivering fresh, clean clothes—and peace of mind—with every order. Here's how we make sure your items come back l...
Requesting Your Favorite Scrubber
Edited 38 days agoLove the service from a particular Scrubber? We understand how important consistency is, and we want to help whenever we can. How to Request a Scrubber You can request your favorit...
Do You Offer Ironing Services?
Edited 38 days agoAt this time, NoScrubs does not offer ironing or pressing services as part of our laundry delivery. What We Do Offer While we don’t iron garments, we take great care in how your cl...
🧼 For Customers with Fragrance Sensitivities or Allergies
Edited 38 days agoAt NoScrubs, we take your health and comfort seriously—especially for those with allergies or sensitivities to fragrances. That’s why we always use a fragrance-free, hypoallergenic...
How Much is 20lbs of Laundry?
Edited 38 days agoIf you're on our Standard Plan, each pickup includes 20 pounds of laundry . But what does that actually look like? To give you a clearer picture, here’s a general breakdown of what...
Same-Day Pickup & Delivery: How It Works
Edited 38 days agoNeed clean clothes fast? NoScrubs has you covered. We specialize in same-day laundry service that fits your schedule—because waiting days for laundry just isn’t the vibe. 🚚 Fast,...
How to Provide Special Instructions
Edited 38 days agoWe understand that everyone has their own laundry preferences. Whether you need certain items air-dried, delicate fabrics washed in cold water, or specific detergents used, we've g...
What Areas Does NoScrubs Service?
Edited 38 days agoWe’re proud to serve Austin/Houston/Dallas Fort Worth/Miami/Los Angeles/Phoenix and are excited to continue growing. If you're within our service area, schedule a pickup today and...
Skip Tumble Dry & Hanger Return Options
Edited 38 days agoAt NoScrubs, we know your laundry preferences matter. That’s why we offer flexible options to ensure your clothes are cared for just the way you like. 🌬️ Skip Tumble Dry for Delic...
RISE Apartment FAQ
Edited 8 days agoWhere should I park? Please park in the employee parking area on the right side of the building. Do NOT park in resident or reserved spots. Which entrance should I use? Use the lob...